Problem
Disjointed software solutions used in the IT industry. Causing manual entry multiple times, there were things being missed and overall causing inefficiency across the business and lack of data visibility.
Requirement
Create a smooth workflow for the business and the team across all departments.
Solution
Advised and implemented a customised Zoho CRM.
Outcome
Provisioned all the necessary customer accounts which enabled automation of billing. The system configures a streamlined workflow between sales and operations departments.