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About Amplify Success

The team behind the model

Who we are
Small, experienced, and fully embedded. We don’t sit on the sidelines.
We work inside your business, where the real problems show up.
We don’t do recruitment.

We fix what’s breaking your growth from the inside out.

Amplify Success was never meant to be just another recruitment service.
Because most of the time, hiring problems aren’t just hiring problems.
They’re process problems. Leadership gaps. Cultural drift.
And they don’t get solved by slapping a job ad on LinkedIn and hoping for the best.

So we built something different.

Amplify Embedded is our inside-the-business model for helping you grow your team without the chaos.

We work shoulder-to-shoulder with your people.
We use your systems, speak your language, and spot the problems you’re too close to see.

You don’t just get better hires.
You get better managers, smoother systems, and a business that keeps growing without needing to throw money at recruiters every time a new requirement arises.

Senior People Consultant

Carolann Thompson

Carolann’s spent over a decade inside the recruitment world and came out of it determined to do things differently.

She doesn’t believe in cold calls, quick wins, or glossy candidate promises that don’t match reality.
She believes in people. In treating hiring like a relationship, not a transaction. And in creating a process where candidates feel respected and clients feel relieved.
At Amplify, she’s the anchor behind our people work, coaching hiring managers, designing better experiences, and making sure the recruitment bit delivers for everyone involved.
Smart, human, honest. She’s who you want leading your hiring from the inside.
Systems & Automation Consultant

Luke Scarr

Luke’s the person you call when your systems are slowing you down and spreadsheets are breeding in the wild.

With over 13 years in business and a brain wired for efficiency, he helps growing companies fix the back-end chaos that makes front-end growth feel impossible. CRMs, ERPs, workflows, integrations. You name it, he’s probably untangled it.
Luke doesn’t just plug in new tools. He gets to know how your business works, then builds tech around that so things run smoother, faster, and with far fewer headaches.
Quietly brilliant and relentlessly practical, he’s the one making sure your hiring systems don’t buckle under pressure.
People Experience Specialist

Susannah Lawson

Susannah’s all about what happens after someone joins, because hiring is just the beginning.

With over a decade spent shaping employee and candidate experiences, she helps businesses bring their values to life and turn culture into a competitive edge. That means better onboarding, clearer communication, stronger engagement, and practical ways to keep good people for longer.
From mapping the employee journey to running culture audits and strategy workshops, Susannah knows how to spot what’s missing and help you fix it before it affects performance or morale.
She’s the glue between recruitment, retention, and real employee experience.
TESTIMONIALS

See What People Are Saying About Amplify

Joe AshworthContract Manager, Lancashire Gas Services and Sencat

Very helpful from the start and was always polite and professional. Carolann played such an important part in my recent employment with Sencat/LGS ! Thank you again!

James WignallBid Writer, Eco Providers

Carolann was amazing from start to finish when I applied for the position at ECO Providers, from chatting prior to the interview and helping with prep. She is still in touch now and is all round brilliant… I highly recommend her!

Laura GrimshawHR Assistant, Sencat

Carolann was very bright and bubbly which made me feel relaxed, she supported me throughout the process answering all of my questions (there were a fair few) along the way. She made the experience so positive and even supported me in my interview.

Daniel HallamFleet Manager, Sencat

Carolann helped me from the initial query on my current position. Had all the information I required for the role, offered assistance and was very supportive for interview preparation. Once the job offer came through, Carolann was still on hand to answer any queries I had going forward. She ultimately made the transition so much easier.

Kevin RawdingHeating Surveyor, Eco Providers

Carolann knew the role and the company very well. She arranged my interview and sent confirmation and links to the company website to help prep me for my interview. A nice good luck message on the day of my interview and a call after. All went well and I’m now half way through my first week in a new job at a great company. Massive thank you Carolann. This is the start of a new career.

Emily CowmanInternal Recruiter, Eco Providers

Carolann was fantastic in explaining each step of the recruitment process. She has a wealth of knowledge and was on hand to help me with any questions I had. Extremely professional, yet still approachable. I would highly recommend anybody looking for a new position to get in touch with her.

BPS Fluid Power & Automation

Since implementing the solution recommended by Luke, we've experienced a remarkable increase in operational efficiency. This has translated into tangible results, with a significant cost-saving of £100,000 over just 36 months.
Luke's commitment to understanding our unique needs and delivering tailored solutions has truly set them apart.

Tom MyersManaging Director, Eco Providers

Carolann's exceptional work in streamlining the recruitment process and delivering outstanding results has saved the company significant costs. The company extends its heartfelt appreciation to Carolann for her dedication and exceptional contributions to the project.

Want to build something that lasts?

Let’s talk about what’s going on in your business and how we can help you grow without the chaos.

Book a call